Reliance Digital — Defected reconnect electra mini

Address:

638183, komarapalayam, tamilnadu

So i brought reconnect speaker on reliance digital (06.06.2020), delivered on 11.06.2020,
Speaker came defected,

(12.06.2020)
Luckily i got nearest hyper mall number, i called them said speaker was defected, they sent an technician to my home, he said that board was defected and he took pictures and he sent it to his technical team head,

Then i called customer care said these things happened they said they mailed you, i said you need to take action, they said you will get call from replacement team and now

14.06.2020

No replacement, no service,
They borrowed the money gave us defected products, speaker was lying at the basement a brand new speaker which i brought from my hard earn money not working, customer care doesn't even care

Take this as serious they won't do things at your favour, if they did they take half a month and your precious time to, so don't ever buy on reliance digital at e-commerce website