Reliance Digital — Defective refrigerator

Address:	Hyderabad, Andhra Pradesh, 502032
Website:	www.reliancedigital.in

We have purchased whirpool 290 litre refrigerator in reliance digital in madinaguda, hyderabad on 08/04/2017.the product got deliver on 09/04/2017.the installation person was supposed to come on the same day however after 6 hours of false promises he switched off his phone.next day there was another technician assigned. After open the fridge we came to know it's a damaged product.he took the photos and told us to intimate in the store.we tried calling them however no one bother to pick our call in spite of having great staff.we again went to reliance digital and gave complaint and the crm manager promised that it will sorted in two days and she promised call back from the concern department in one hour but it never happened.After continues followups we got the refrigerator on 14 April and now the installation person who was assigned is again promising timings but not turning up.in seriously belive reliance digital is no more into professional or moral grounds.false promises and commitments and treating customers as fools.they deserve very unprofessional behaviour from the customers to complete thereview work.