Reliance Digital — Deficiency of the offline store service

As per previous Grievance no-3871305
Reliance digital internal Complaint Reference Number is[protected].

I would like to know that the person who spoke to me and we cannot do anything else.

I can't be satisfied with their words.What it is doing is just a problem, understand yours, we will look at it from next time.

Now tell me that today when I visited the story to buy offline there are so many problems that he can say that the list of finance is written where free emi.
Have you put them in front of where they are profiting?

Today if you give proper information that yes you have this EMI you can choose any one from us.

If you buy online something, there is a lot, if you buy something, there are many options.
If I am in finance from the option to do, then I am given the option that no cost emi is thats bank.

Here the situation is opposite, here the store has left some banks that we like, from which their benefits are more if we do something.

It is said that 70 to 80% of people today have credit cards.Even the maximum private banks that I saw in your RELIANCE DIGITAL store are running full free No cost EMI.

If the information would have been there or I would have received it or they would have given any notice, then I would not have had to create a relationship with a bad bank like Kotak Mahindra today.
They have placed different reverse charges, they will send letters and have to receive them, calling each other is a problem.

***Today I didn't get the proper discount that I should have gotten that I deserved.****

I even got a call from the manager from the store they are taking notes and we will fix them in the future, hey do I go back and buy the laptop again?

I fell into such difficulty that I lost three hours of time just for finance.

I still got some discounts, I didn't need so much documentation and I have many credit cards myself.
But the importance there is how the shopping is done whether these aspects of the customer are not seen.

Another big problem is that the laptop I bought is an hp laptop.On that day I was given the laptop but look what was not on the laptop that day I was told that it will be given over the phone later. So that's why I contact the reliance social team they are not listening problem,
Repeatedly saying that your problem has been solved, the customer is saying that none of my problems have been solved. But meanwhile, their statement is all correct.

I would like to share the message I wrote to them and also take a look at the screenshot.

You please check my messages Very clearly that mentioned I haven't received laptop bag for your staff informed me, now this is not available please come some days later.
If you can check the cctv camera dated 25.09.2022 8PM -8.30 PM from E-Mall kolkata store.
Please revert asap.

I would like my laptop bag to be given to me and asked to leave it for me as I have not received it.We can check if necessary, check CCTV if necessary, talk to sales team.

My loss is where I would have got some more discount but instead some money went away and I still haven't received the laptop bag (hp). I want a serious resolution for all of this.

Please find the attachment and revert.
Thanks,
R.Sen