[Resolved]  Reliance Digital — delay in delivery and pathetic service

Address:Mumbai City, Maharashtra, 410206

Reliance digital panvel provides a pathetic service to the customer even before the purchase of a product. We had booked a ac for which they committed a date of delivery but the delivery did not happen on that day. After calling them several times and listening to there false replies they told us that the product will be delivered by the next day but again same thing repeated. Me and my husband calling them since morning in there store at call centre calling d driver and they were giving us false delivery status stating it wil reach us in next half n hr 15 mins n bla bla.. But we did not receive. 1 should think 100 times before buying anything from reliance digital they do not care for there customers and 0 service. Customer has to make efforts to reach them they do not connect you.
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May 17, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.
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    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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