My Order No. RDF31239989 placed on 20/04/22 was supposed to be delivered within 3 hours as shown on website.
On 20/04/22 I called customer care 3 times to check when it will be delivered which they said within today without any timeline.
On 21/04/22 after more than 24hours I still haven’t received the product for which i connected with customer care to which i again heard the same statement that it will be delivered today, without some timeframe.
First of all, i bought the product from reliance digital website by paying extra from other websites because it said insta delivery within 3 hours and it was urgent for me. Secondly i waited for more than what was committed without any timeline still promised and customer support just kept faking that we are checking and it will get delivered within today(20/04/22).
How the companies like this suppose that customer will return to them again? There are online portals like amazon which deliver the goods even before there committed time.
I still haven’t received the product. Was this information helpful? |
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