[Resolved]  Reliance Digital — delay in installation of ac and refrigerator

Address:C#55 Teva Colony Gajraula, Amroha, Uttar Pradesh, 244235

I purchased split ac (30k) and refrigerator (92k) from reliance digital moradabad and i am really very annoyed with the false commitments reliance digital is making and indiscipline way of working in reliance services.

There is no escalation matrix provided by reliance on net hence we don't get support from senior members and the person lifting phone at rd and reliance service thinks himself as boss of reliance.

This is my first and last experience of reliance digital and i am ready to me more instead of going to reliance digital.

I got my shipment but since two days i have been requesting for service but they are saying its raining and they can not send engineer. Looks like if there will be rain material can come but engineer will not.

Vivek vahsistha
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information