Reliance Digital — dth not working - customer no.[protected]

Address:

Rajkot, Gujarat

We paid for 2 years package with 5 years free to air channel on 8th march 2018 but our dth not working & as usual customer care no. Not connected as well no response on mail, simply they keep sending sms "your account is suspended. Pls recharge rs. 265 to resume services...!!!" now question is while we paid for 2 year for all paid channel than why they are asking...?

Same happens 2nd time in april-18 to may-18 our dth was not working for more than a month.

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Customer account no a/c no.[protected]