[Resolved]  Reliance Digital — exchanged product not picked up

Address:501301

Respected sir,

This is with reference to a product that had to be exchanged with our new panasonic washing machine that we had purchased on the 14th october. As requested we had had contacted swamy on the 15th of october. He had informed me twice that he would be coming, however did not turn up. Later he had informed that he would be coming today at 9 a. M. When he did not turn up we called at 11 a. M., when he said that he was at kushaiguda, which is only 20 minutes away from my home. However, he said that he was stuck in traffic and did not turn even after 30 minutes. After 30 minutes i called and he said that he was nagaram, and was still taking time to come, when it is only 10 minutes away from my home. He then said that he had work. So my husband told him to come after 3 o'clock as he had to pick my son from school. I called twice after 3 and he did not answer the call.

Kindly have some pick up the exchanged semi-washing machine from our house asap,

Regards,

Judith barton
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Nov 16, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Oct 12, 2017
Shankara Shankar R's response
It's worst off store and worst manager staff also change tha cluster
Verified Support
Oct 16, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Complaint comments 

Comments

My name manoj Im baying one micromax LED TV ON JULY 2016 BUT I LOST MY TV BIIL COPY NOW MY TV DISPLAY IS BALNCK now I need duplicate billa how many times I request but no body is note responding. It's to bad company.
Store address
Reliance digital xpress mini
Nisarga chamber opp empire mall
M g road mangalore 03
Dear Sir,

we are in Sri Lanka, we could not see any sun group channels since two weeks back. we could not connect with your customer care from Sri Lanka. please take this as kind notice and fix this problem as soon as possible.

card no[protected]

Regards,
Balaji

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