[Resolved] Reliance Digital — false promise of movie ticket

Max342ss

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I was offered movie tickets on buying s10 plus on 24 may, the guy messaged a code to some number and told me that i will receive a url to book tickets but i have not received it till now it's been 5 days already and now they are not entertaining my request when i am trying to call. They told me that there is some problem and they will call me as they have my number. I have not received any call. These people give false offers to you so that you buy the product from their store and once bought they don't care. Pathetic service.

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Jul 1, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 29, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.

Verified Support

May 30, 2019

Reliance Digital Customer Care's response Hi,
We would like to notify you that your concern has been escalated and being worked upon by the relevant team and your Complaint Reference Number is[protected]. Please make a note of it. - Divyam