[Resolved] Reliance Digital — have not received the 2 year extended warranty card for tv panel

race3044

from Bengaluru, Karnataka

Address:

560037

This happened on 13th aug 2017.

We bought a panasonic tv from reliance digital, phoenix marketcity mall, bangalore.

We were told by the sales person and manager that we will be receiving extended 2-year warranty card on tv panel from panasonic within 1 week of time.

Its been over 3 weeks, and we have not been informed about the warranty card and by when we will get it from reliance digital.

Desirable solution:
We want the promised 2yr extended warranty card on tv panel for the tv purchased from reliance digital.

Customer details:
[protected]
Thanks

Was this information helpful?

No (0)

Yes (0)

Aug 31, 2017

Complaint marked as Resolved

delete this post.

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital

Verified Support

Sep 01, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital