Reliance Digital — Have ordered an air cooler which is not delivered on the said date.

Have ordered an air cooler from the Reliance digital site on 17/04/2024(Order No:
RDF[protected], and will ordering it was given delivered by tomorrow ie on 18/04/2024. They have given delivery to another company called Shisy. Delivery guy came to deliver the product on 18/04/2024 to hoe and they he was telling that he has forgot to pick the product from the warehouse. And was telling will do the delivery tomorrow.
Next day I called the Reliance customer care and explained them the same. Customer care team was telling to wait until EOD and it we be delivered by EOD.
I did get the delivery on there given delivery date. And called the customer care on 20/04/2024 and asking for the update, the same we raised the complaint and asked we wait for 48 hrs to get any update.
After telling that I have already waited for 2 day and I need wait another 2 days . They say this there process. If you want you can wait or else you can cancel the product.
This there attitude of resolving the issue .
Worst service and all fake promise. Customer care people are were rude and they wont give any solutions to your concerns.
Was this information helpful?
No (0)
Yes (0)
Reliance Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4666
    Pending
    0
    Resolved
    2134
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information