[Resolved] Reliance Digital — hitachi 1.5 split ac

Ppkolay

from Mumbai, Maharashtra

Address:

63 D Raja Rammohan Roy Road, Kolkata, West Bengal, 700082

Dear team,

Since last 2 weeks i am repeatedly giving you calls for servicing and parts repair as the wings are not moving. Last time your cs transferred the call to your sales team, the guy said it is delayed for the parts which was already dispatched from mumbai and will be done by wednesday or thursday of this week. Today is friday, not yet done. Today when i again gave a call to your cs, she is informing that the part is not available. That means you guys r misguiding. Such a poor service, if you can't provide proper services then why do guys do brainwash on extended warranty.

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May 31, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.