[Resolved] Reliance Digital — Horrible service: for 10 days no one has come to repair kent water purifier. | |||
I have taken additional warranty for Kent purifier from Reliance digital and now it needs a filter change but no matter how many times I call - no one from Reliance bothers to look into matter. Its been 10 days, almost 8-10 calls, 4 mails. Every time I get reply saying 'Will send someone by 7PM' or 'This has been escalted on high priority' It is just a water purifier filter change which will take 10 mins. Daily I am spending 200 Rs to get water from outside, which I don't believe is healthy too. Will Reliance take care if anything happens? What is whole purpose of taking Reliance warranty? There is no point in taking warranty from Reliance. Complaint no: [protected] Was this information helpful? | |||
Jun 23, 2017 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support May 22, 2017 Reliance Digital Customer Care's response Dear Valued Customer, We regret for the inconvenience caused. Our team will contact you and provide a resolution. At Your Service, Reliance Digital Verified Support May 22, 2017 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint is still in process and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
4647
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information
Complain ID :[protected]
We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.
At Your Service,
Reliance Digital
Your complaint is still in process and here is the complaint number - 700215792 for future reference.
At Your Service,
Reliance Digital