Order ID- RDF38799327
I Ordered one samsung galaxy book 2 from the website on 5th September.My package was not even picked up from the shipper FCPL DIGITAL till now and just the pick-up is scheduled. I checked with Delhivery for the same but they mentioned that package was not picked up from the seller.I cancelled my order as I reviewed hundreds of similar pending cases. Now I got mail that your cancellation is under approval as Delivery partner.Customer Service of Reliance Digital is still asking me to wait for some even the order is not picked up from the seller and they are saying that it should reach the warehouse again even without pick-up. I've seen thousands of cases where customers didn't received their refund even after a month. I just wanted to bring this to everyone's notice that this RELIANCE DIGITAL eye catchy deals are complete SCAM. Don't fall for it. I don't even know how long will I have to wait for my refund. Not expected from one the renowned person's organization. Please look to it.
I hope a customer trust is important for any company and at least help me in this case and investing a huge amount would be so risky in reliance digital and the process is so bad in terms of processing and cancelling.
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Sep 14, 2022
Complaint marked as Resolved
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