[Resolved] Reliance Digital — Inordinate delay in jiofi activation

Ram Mohan Chattopadhyay

from Delhi, Delhi

Address:

Ranchi, Jharkhand, 834003

I bought a jiofi device with a sim (no. [protected]) on 10th of september 2016. i submitted a copy of my aadhaar card (no.[protected] as my poi/ poa along with my application. i received a message in my registered alternate mobile no ([protected]) on 19th september, from jm-jionet, stating that my application has been received and my order no. is no000009y8k2. but till date the connection has not been activated. if jio is not able to handle the load, reasonably anticipated, they should stop this gimmic.

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Oct 28, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Reliance Digital Customer Care's response Dear Ram,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

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Comments

pawan moras

from Pune, Maharashtra

My jio sim was redeemed but I am not taken a jio sim from reliance store.my mobile is Moto g4 plus and I also called service centre they can do anything in this case. lastly I am deleted my jio aap. I am vest my time.i have no other options to get me jio sim...

Dinwal

from Ahmedabad, Gujarat

My jio number is [protected]. I have tele verified it on 12th September. I still don't have my jiofi working. I get the red light for signal indicator. Can someone please look into it? Thank you.

Reliance Digital Customer Care's response, Sep 28, 2016

Verified Support

Dear Dinwal,

We are sorry to know this. For network related issues, feel free to call the Jio customer care team on 199 (From Jio number) or 1800-88-99999 (From any other operator) and the team will assist you.

At Your Service,
Reliance Digital