Reliance Digital — Installation fraud

Address:Bangalore, Karnataka, 590038
Website:www.reliancedigital.com

I bought washing machine from reliance digital, Indranagar, Bangalore. On the day of installation, the person who came to install ask to buy stand and water softener from him but I denied. I needed a longer pipe, so instead of installing the machine with a longer single pipe for both inlet and outlet he made attachments of 1 meter pipe and he took 1250 Rs from me. On asking single pipe he said we won't get long pipes. But when we inquired in shop, not only the 3 meter pipes ( both inlet and outlet) was available but also at just 450₹. In fact of the exact same brand. I know the money is not too much but it is a fraud. And we complaint in store, no body took any action on the person. As far we understand the whole staff is involved in these types of cons. I really want an action to be taken against them.
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Reliance Digital customer support has been notified about the posted complaint.
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Dear Poonam Rathore,

We would like to investigate the matter internally. Help us by sharing your contact details under grievance section of our website - bit.ly/RDCustomerCare and we will contact you.

At Your Service,
Reliance Digital

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