[Resolved]  Reliance Digital — Intex Aqua Dream II mobile

Address:Pondicherry, Puducherry
Website:Intex

I have purchased an Intex aqua dream II on 16/08/2015 in Relaince Digital outlet Pondicherry, after two weeks the loud speaker in the phone is not working and the phone is also automatically entering into many apps even without touching the phone and also without internet connection, for this rectification i gave the mobile in the store where i have purchased, they sent the mobile to the service centre, but in the service center they kept the phone idle for one week and they returned it as the problem got rectified, then i checked phone got shocked that the phone not even opened, then the next day again i gave it to the same store, and they also again sent the mobile to the service centre, they are not responding properly, one day a phone call came from the service centre that your phone is ready and you can come and get it, i went for collecting the mobile they told that the phone has some OS problem you come the next day, the next day i went but they told that the battery is dry wait for some time after charging it i will give, i waited for more than an hour after that they told that the phone got charged only 3% so you better come next day, again the next day i went, they told that the same loud speaker problem is there, so we have asked for updation so you wait for some time, i waited for 2 hours but they did'nt tell any positive reply, i have ever seen this kind of service, so please if the phone is not able to service please replace urgenty.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

We deeply regret for the inconvenience caused to you.

Please call on our Helpline Number 0124 – 4344444 &[protected] and register your complaint for further action
Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details under grievance section of our website - bit.ly/1JkbVAn and we will get in touch with you.

At Your Service,
Reliance Digital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information