Reliance Digital — Iphone ordered via reliance digital online but not delivered or updated on delivery

Address:	166 BLOCK BM SHALIMAR BAGH WEST, SHALIMAR BAGH, SHALIMAR BAGH
Website:	www.reliancedigital.in

Good day sir,

I had placed an order for iphone 13 via reliance digital online platform order number RDF27880753 on 16th February 2002, for an instant delivery expected on 17th February 2022 for my wife's marraige gift.
But as of now I haven't received an update on my order or any timing for delivery that when it will be delivered.
On 18th February 2022 i registered a complaint regarding the same the call centre agents have three four patent words that the complainant has been escalated, highlighted or you will get a call back from our seniors.
I got married on 19th February and today is 23rd February still no update on delivery.