I had to make an urgent call to the US from India thus I recharged for Rs. 501 to make ISD calls.
After the recharge, I wasn't able to make any calls and I kept calling the Jio customer care but they kept transferring my call, or sending YouTube videos unrelated to my problem, and kept disconnecting the calls.
Not only I wasn't able to make my urgent ISD call, but also wasted hours and hours calling them for nothing. HIGHLY DISAPPOINTED. Their ISD package to me is a sham, didn't work one bit.
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