Address: | Mumbai City, Maharashtra, 400061 | Website: | www.reliancedigital.in |
Dear reliancedigital team,
This is to inform you that, my laptop gone faulty and i have provided my laptop more then three weeks before, but i am not getting even response from you. every time i have to take follow-up with you and you guys are keeping my call on hold for 5 to 10 minutes and i have to disconnected the call.
As per the reliancedigital service centre team, laptop motherboard gone faulty and they are not able to arrange motherboard and checked with hp but motherboard is not available.
+ if you have provided the warranty to the laptop for any issues, then you are responsible to resolve the issue. unfortunately the issue with my laptop is not getting resolved and the worst thing is that i am not getting even any kind of response from you.
I was thinning reliance is a good company and that's way i purchased laptop from reliance and taken 2 years extra warranty, but today i realise it was my mistake to purchase laptop and 2 years extra warranty from reliance.
Now i will wait till saturday to resolve the issue or if not, then i want a new laptop with the same configuration.
Awaiting for quick response and resolution. Was this information helpful? |
We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.
At Your Service,
Reliance Digital