| Address: | SRIRAMAPURA, JAKKUR |
Hi, I have purchased Galaxy S23 Ultra, on[protected] from Reliance Digital store in Elements Mall, Bangalore. I was told there is an offer going on related to charger and smart view case.
For 45 w adapter, I was asked to pay 1019 Rs.
And in exchange of my old huwaei honor smart phone, the salesman promised to give the smart view case.
The phone was taken from me next day and I also paid 1019 Rs.
But no bill was given.
When I asked for bill the sales man said since it is on offer he cannot give any bill.
After few days, when I asked again, he is telling he lost his phone and cannot log in to system to fetch the bill.
As of today, ie, 4th April, I do not have the bill nor the items promised (Smart view case and 45 w charged).
For charger the promised date was 25th march. But on 26th I was told the the delivery will happen on 2nd of April. Now it is 4th but still I did not get the item.
I have all details of the sales man including id card and the voice recordings of the calls made.
I sincerely request you to consider this at priority and issue me back the old phone and the 1019 Rs payment I made.
I can give the needed details like transaction confirmation screenshot, voice recordings, ID of the sales man etc. Please let me know.
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