Reliance Digital — Jio apple code showing already redeemed

Address:

Chennai, Tamil Nadu, 600037

I bought one apple I phone 7 32GB (26/01/2017) in Mogappari reliance digital they r giving the i phone jio code and yesterday I try to use that code but it will be showing already redeemed .i attached the bill copy and Jio code voucher kindly do the needful .

jio code number -[protected]
Jio code validity - 31st march
Billing name. - D Johnson
Contact number - [protected]