Reliance Digital — Jio Broadband

I had taken a Jio Broadband connection at my home in Vikas Puri, New Delhi 7 months ago. They have given me a connection from a pole which uses a 90 m long cable. Since the cable is so long, the signal strength is VERY POOR & the Internet connection is LOST frequently, specially if any bird sits ion the cable.
There is another Jio Broadband junction box just 10 meters from my house. I have made SEVERAL REQUESTS for shifting the connection to the nearby junction box but NO ONE CARES.
Jio charges OVER Rs. 1, 000 per month & this is a SERIOUS DEFICIENCY in service. WILL SOMEONE LOOK INTO IT????

REKHA GURNANI ([protected])