[Resolved]  Reliance Digital — Jio Fiber Refund Not Received

I had opted for Jio Fiber internet connection on November 20, 2021 & had paid 2, 500 INR as security deposit since the first 30 days is trial period i.e. till December 20, 2021 I was told that my security deposit would be refunded. I did cancel the service on December 15, 2021 & the refund was initiated but, I have received only 1, 500 INR so far & the executive instructed me to wait for 3 days to receive the pending 1, 000 INR after the refund of 1, 500 INR, it has been 10 days since I received 1, 500 INR & I am yet to receive 1, 000. I have tried calling the customer support but, the call never gets through the waiting queue.
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Jan 3, 2022
Complaint marked as Resolved 
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Reference number LR00000F816U. This order has been pending since January 15, and I would appreciate an update on its status.

Transaction Details
Amount- 1111
Transaction ID -[protected]

Consumer Ingram Portal
Grievance Number: 7236965
Grievance Reg Date:
[protected]:05:12

I have logged a complaint in the consumer forum regarding the same as since 6 months no resolution has been provided to me yet.

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