Reliance Digital — Jio M2 WIFI dongle is not working from 13th June

Purchased new Jio M2 dongle from Reliance digital online on 12th June 2020 and same has been received from maithili signet Vashi on 13th June.
But same is not working from 13th June and gave written mail to your customers care I'd and also called to customer care as well as your Vashi store but not received any response from them.
I request you to do the needful and arange replacement urgently.
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Reliance Digital customer support has been notified about the posted complaint.
Jun 24, 2020
Updated by Sanju1006
Not yet resolve.
Awaiting replacement
Jul 17, 2020
Updated by Sanju1006
No one response from team.
Poor service and very bad support from reliance digital team
Complaint comments 

Comments

No replacement received and no update till date from Reliance digital.

No good services and support from Reliance digital
Sanju1006's [Complaint's author] reply, Jul 17, 2020
Poor and bad service by Jio.
Till date no response from team.

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