[Resolved]  Reliance Digital — Jiofi activation problem & bad behaviour

Address:

Kottayam, Kerala, 686583

Dear reliance digital,

Hope you guys are doing well. First of all i would like to congratulate on the launch of jio services. Your Tariffs have made me/us very tempted for jio connection.

Act 1

So i bought Jiofi device from one of your Reliance digital mini stores in kottayam. As a customer i was excited for the device, but the behaviour of the salesman made me change my decision, nonetheless i bought the device. His behaviour towards the customers was very rude. They didnt give me any information how and when it will be activated. Thanks to god that i have good friends they were the ones who filled me in with the details of activation.

Fast forward, Act 2 (aftr 5 days=120hrs & counting)

As i am a patient man, i have waited for five days (& counting) i havent got any sms regarding the connection. Or any order number. As i value my money, & as i have paid 2000rs. I kindly request you to solve the problem. & MY PATIENCE IS WEARING THIN.

YOURS RESENTFULLY
AVINASH MAGAR

JIOFI SIM NO: [protected]