[Resolved]  Reliance Digital — Jiofi sim activation

Address:Gadchiroli, Maharashtra, 442605
Website:jio.com

Hey
I had purchased reliance jiofi device on yesterday june 2017 for 1999/- at reliance digital store, gadchiroli, maharashtra but the device is not yet activated. I didn't get any confirmation message that my sim is ready for tele verification. So i called the tele verification number and enter my details which in my case is the date of issue on my driving license but they say i have entered the wrong details. I tried it a few times and then i move to the store to see what the problem is. The store representatives try as well but they are flustered too and they can't understand what the issue is. I was asked to talk to a customer rep using number [protected] but no response yet.
My jio no is. [protected]
My alternative contact no [protected].
Plz resolve my problem at the earliest or give my money back. This has been dragged a bit too far.
Thanks
Ketan
Was this information helpful?
No (0)
Yes (0)
Jul 14, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital
Verified Support
Jun 13, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information