Reliance Digital — Kelvinator Refrigerator 95 L

Address:

Customer: Leela Sudhakar, Balkampet, Hyderabad

I bought the product on Feb 19th at RD Punjagutta, Hyderabad unit. It was delivered by auto fellow on 20th morning. We fixed it same day. Next day onwards we observed water leaking inside and all items were getting wet. Waited for another day and filed a customer complaint on 23rd Feb through 1800 number. Since then followed up almost 5 to 7 times and also with shop sales people. But not a single person visited, fixed problem. We were promised replacement. It never happened. Even today a person identifying himself as service engineer had called me in the morning but did not visit till now. Now he is not even lifting my calls. I am now feeling that a USED SECOND GOODS was sold to me as NEW piece and hence your stores is avoiding any replacement support