[Resolved] Reliance Digital — lg make mobile device, k7i mosquito away, sl no, [protected] service request 21035948 | |||
I have purchased on 31.01.2018 lg-mobile, k7i, mosquito away, sl no.[protected]. From begining it has following defects as minimum (1) very very poor sound level & quality, i am not able to hear properly, or almost can not hear during voice call (2) its touch pad stopped working, or working whimisically from 1st week of march. (3) it ringtone is of very low level of sound (4) ringtone cannot be customised (5) ringtone stopped giving sound completely from 26march, 2018. (6) reliance digital, avani riverside mall, howrah, west bengal refused to get it replaced (7) reliance digital insist i take it to lg service center (8) after heated arguments, reliance digital agreed as a favour to take it to lg service center from their own; but till now, almost 48 hours after (7pm 0f 28march) they have not yet taken to service center. (9) i want reliance digital must give me new mobile device of same or more features & qualities from reputed manufacturer. Was this information helpful? | |||
May 2, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Apr 01, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you. At Your Service, Reliance Digital | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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LG and Reliance Digital says that the device has been kept under their observation.
As on 30 march, no response from LG service center, and their phone nos are not accessible.
LG / OR its selling agent Reliance digital must replace the mobile device .