[Resolved]  Reliance Digital — lloyd split inverter ac

Address:411045

We bought an inverter spilt ac a week ago... Till the time we bought all went well upto delivery of the product... They provided us free ‘standard installation’ on the peoduct as a part of diwali offer...
Just to describe... We have a shop and this ac was for the mezz floor... On the back side, entire 20 feet wall is free and open...
However when the installation guy comes, he is adamant that he will not install the outdoor unit on the top side but right on the ground, as will not climb up...
As a result there will be more usage of copper wire than provided in ‘standard’ installation and thus charging 2500 more... For his lazinesss...

Also no support from sales person and the entire store
Pathetic service... Never buy... False offers n promise
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Dec 4, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2019
Reliance Digital Customer Care's response
Hi [censored]al,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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Same thing happened to me with the water purifier
Reliance Digital Customer Care's response, Nov 3, 2019
Verified Support
Hi Masood,

We regret the unpleasant experience you've had. Please call us on our toll-free number 1800-103-1044. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.

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