My self - sameer parekh, working as zonal sales head with future generali india ins co ltd. As i am looking after entire zone, my profile includes lot of travel to our branch offices. My mobile - [protected], e mail, sameer. [protected]@futuregenerali.in,
Yesterday i went to bhayander maxus mall reliance digital store to purchase lyf mobile for my family member, sales person inform that i am entitled to get reliance gio card, with unlimited data and calling for 3 months, but card will be given tomorrow since do not have it at present, i clearly told him i will not be able to come during weekdays as i generally reach home after 9 pm. So sales person told sir u can send anyone along with documents and we shall handover card to him/ her, so today my went with docs, but store manager denied to give card and behave very rudely as if he is doing charity, and when i ask my wife u make him talk to me, he just said i am sorry but we will not give sim card, even though she carried all original docs as well as photo copy and colour photo which is needed to take the sim card, and i told him this is not acceptable i need solution, why u people mis guided me yesterday, that send any one with doc we will give sim card, i told store person i want to bring it to your higher management that what treatment you give to your customers, so he said u escalate anywhere we r not afraid, when i ask his name, he did not have name also and refuse to talk thereafter, i would request reliance management to take appropriate action against this misbehaviour and provide solution to my query. Was this information helpful? |
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