Reliance Digital — Misbehaviour of Store Manager Mr.Chetanya at Shimpoli

Yesterday i.e.22nd Mar'23 me and my husband went to purchase TV from Reliance Digital Shimpoli Branch which is in Borivali at 7 p.m.. After finalizing the deal of the selected TV which was costing some around 50000 and waiting for nearly 1 hour just to get the approval for the discounts which we offered, we left the store at 12 a.m. nearly after 4 hours buying nothing. This happened due to the negligence of the sales guys who without completing the deal ran away to entertain the other clients. The most disturbing part was the store manager Mr. Chetanya Naren, who neither tried to sort out our complain neither find out some way to resolve the issue. Instead he threatened us and was just reluctant to support us and close the deal. It was so so disturbing. After fighting and arguing for 5 hours we land up getting nothing. Mr. Ambani this your responsibility to ensure that the costumers who has made you should not be forced to break you. I am going forward to launch the same complain with consumer grievance with all the evidences I have against Reliance Digital.