[Resolved] Reliance Digital — mobile | |||
hi, I know, I am doing a futile exercise writing again my complain. I brought a mobile phone from your reliance digital store at Whitefield -Inorbit mall store. My SIM slot was problematic from day 1 . Moreover, i was mis sold stating that it is a twin SIM slot phone, but it wasn't. The Brand i brought was Micro max Knight A 290 model. After two months of struggle, I gave it to your store for service. Post that for last two months they are telling me for two days more. Once they reported Slot 1 is not working and then they said slot 1 is ok but 2 is not working. It is really confusing, i have written many mails, spoken to ur zonal head, but I am yet to get any resolution . Reliance digital has mastered the art of ignoring customer complaint. I had high regards for the brand but with continuous harassment, i am fed up now. Even the help line was of no help. my complain is pending for two months now. Name - Bijoy Mobile -[protected]. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Bijoy,
The above mentioned grievance has been addressed & resolved. Kindly let us know if you need any further assistance.
Warm Regards,
Reliance Digital
The above mentioned grievance has been addressed & resolved. Kindly let us know if you need any further assistance.
Warm Regards,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Sincerely apologize for the inconvenience caused and thank you for sharing your contact details with us. Our team will get back to you shortly and provide required assistance.
Warm Regards,
Reliance Digital