[Resolved] Reliance Digital — Mobile Phone replacement | |||
I purchased a Reconnect Mobile around 6months back. It has 2years of warranty. Recently, My phone stopped working. I approached Reliance Digital in Kukatpally branch of Hyd, A.P. They promised me a replacement within 4days. Its been 15days, still I did not get any response. When I called store, they said - "We have sent a mail for approval, we cannot do anything except waiting for approval". They are saying the same thing for last 10days. I don't know what they want to do. I want my money back. And, now they are saying - "that mobile is not available" and giving me some lower version of mobile which does not have the same features as on my old mobile. I asked for refund. So that, I can buy any other mobile which I like. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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We apologize for the inconvenience caused and request you to share your contact details at - http://www.facebook.com/reliancedigital/app_[protected] for our team to get in touch with you to address your concerns at the earliest.
Warm Regards,
Reliance Digital.