Reliance Digital — my booking of reliance digital hd hevc set box is not done.

Address:

390021

I have made prebooking on 01.03.18 for hd hevc setup box by making payment of rs. 500 online through the company website ie. www.reliancedigitaltv.com.

As per the website we were supposed to get the connection within 30 - 45 days.
But we are still waiting for the confirmation of the payment. We do not have a confirmation/booking number to track.
Multiple calls to their customer care number yield no results. We get the same response
- you will get the confirmation number in couple of days.
- there is no supervisor talk to
- the back end team will get back to you

But none of the above things have every happened. Waiting for 45 days to complete. Once that is done will launch an official complaint on goi and consumer forum sites.