Reliance Digital — net speed is even less than 2g speed

Address:

Kheda, Gujarat, 387002

I have been having problems with internet speed on my jio. At most times it is unable to even open its own app's details like my plan, vouchers. I have been having this problem for about 4 months and could not get over it. Tried jio customer car but wasn't fruitful. I have given a thought to moving to another network yet i sympathise with jio as it is who started to think for customers. Hence i request you publicly to solve my problem.