Reliance Digital — New air conditioner Complaint

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Reliance digital

Very pathetic service from Reliance Digital.Shame on you Such a Fraudulent Way.We bought 1 Air conditioner from Reliance Digital Online Store 45000 thousand worth.After 3 days only they send a service guy for installing he don't install right way.A/c was not cooling at that time we informed him.he said it will ready for a hours while running. Also he charged 1600 rs service charge. After that we contact to reliance customer care. no response from there side.after that we decide to contact Reliance consumer section also for a complaint.from there also same experience they don't have any responsibility or any action from there side since.its already crossing a month.what will do ?/where we should go for our rights as a online customer we don't have any rights ? We spent money with trust reliance only.so who responsable this ?
We request you all Nobody Purchase any products from Reliance Online Store or else.They don't have any responsability about Service Or Installing After Purchase.They stallen Money From Customer Side.