[Resolved] Reliance Digital — No response from reliance digital store for repairing item.

gargvive

from Hyderabad, Telangana

Address:

Bangalore, Karnataka, 560017

I bought 2 coolers from reliance digital store around 20 days back. Water pump of one of them stopped working suddenly. I called the store also, they replied to get it repaired in 72 hours. Now it's been more than 5 days. I didn't hear anything from store. I tried to call again and noone is picking up my calls. When I bought the product then i was asked just to do one call and service will be at your door. But i couldn't see any of this. Is this how reliance digital works?

Store address: Reliance digital, koramangala, Bangalore

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Jun 3, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

May 03, 2017

Updated by gargvive My contact no is [protected] .

Verified Support

May 03, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital