[Resolved]  Reliance Digital — No response, no service for taking extended warranty for water purifier since 5 months

Address:

Ranga Reddy, Andhra Pradesh, 500084

I have taken a eureka forbes water purifier an year ago from the reliance digital in brandfactory kukatpally, hyderabad, telangana, india an year ago. And the reliance people has forced me to take an extended warranty for 2 years worth nearly 4k, so i have paid them extra for the extended warranty.
After a couple of months i had an issue with the water purifier as there is overflow of water and it cannot be stopped. I have contacted the reliance digital people for the service of the product, they take complaints from me every time i call them but no one comes to check the product nor calls me back.
I have called them nearly 50-60 times for service of my product as i have paid for the extended warranty but it seems useless.
After several attempts they have asked me to call the eureka forbes customer care and i have done it so but they say they are not responsible for extended warranty and i have told the same to the reliance guys but nothing is happening till now.
Its been nearly 6 months and the water purifier worth nearly 20k completely stopped working
What to do?
Help me out in this.
I would never suggest reliance products to any one in my community, friends and family for what they have done with me
Kindly make this an serious issue and i am ready to move this further to any extend or to any level until they show up
Contact (New) [protected] [mrs vanaja]
Registered number for warranty (Old) [protected] in reliance digital