Reliance Digital — non delivery of product | |||
i have ordered a fridge from reliance digital..it was ordered on 3/5/2015..and it was told that it will be delivered next day or a day after next... i was waiting in my home for the order since 4th that the fridge will come...every day a driver calls me and say he is going to bring my fridge and so you be the home..I was waiting whole day on 4th..and same thing happened on 5th and 6th...today the driver said you wait till 12 in night i will bring...about more that 100 calls i have made...i have all the recording of conversation with the driver and relience people.. i am very harassed mentally ...and i dont know what to do...no responce from any one Was this information helpful? | |||
 3 Comments | |||
Comments
I went to Reliance Digital show room, (Door No. 192, East Veli Street, Survey No. 9, Madurai, Tamil Nadu) to buy Television ( Sony Led New KD-49X8500B), They have promised me to process loan in Balaji Finance with 0% interest, They have asked me to submit few documents to process my loan further, i have given all necessary document to process the loan further, Immediately they loan has been approved for Rs. 1, 18, 000 and I got SMS from Balaji Finserv stating that My loan has been approved for the amount of Rs.1, 18, 000, then i asked the showroom person to delivery my product, they were telling to me that as of now they don't have stock for the particular product and will be able to delivery in 3 days. But till now i haven't received any product from them and now they are saying that someone has come with my name and signed on delivery note instead of me and they delivered my product to them, how could it be possible without my knowledge and signature, they delivered the product and moreover, They are refusing to give invoice & delivery address to me, now i don't want any product and i need to cancel my loan or product has to be delivered. My contact no [protected]
Dear Valued Customer,
We apologize for the inconvenience caused and assure you that we will address your issue on priority. Thank you for sharing your contact number and we will get back to you.
Warm Regards,
Reliance Digital
We apologize for the inconvenience caused and assure you that we will address your issue on priority. Thank you for sharing your contact number and we will get back to you.
Warm Regards,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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We are extreme;y sorry for your unpleasant experience. Request you to share your contact details at - http://goo.gl/forms/rS4fu6L2AA. Our team will get back to you and provide necessary assistance.
Warm Regards,
Reliance Digital