Address: | Ranga nagar Perungalathur |
Sir/Madam,
This is R. Murali, customer from Perungalathur, Purchased AC and Stabilizer at Reliance Muduciur, Chennai 600063 on 28/03/2022. I am facing issues on non-functioning of AC (Compreser not working) and Stabilizer from September 20 2022 onwards. I have raised a complaint on the above date, facing issue till date, as you have responded me that there is no Safestab stabilizer stocks all over India, later I received so many calls due to non availability of Safestab stabilizer and also your team asked me pay extra amount for purchase of new Vguard stabilizer. After 10 days I agreed to pay extra amount, your company side sent a mail on 01/10/2022 regarding refund amount, but till now amount credited. I have also registereda complaint to Reliance Digital mudichur shop regarding non functioning of my new AC. Still no one attended yet. What is happening in Reliance digital mudichur shop. No proper communication from shop side. We have paid the amount but service provided by you is very worst. This the way you treat customer. Toady stabilizer replacement team attended, they asked for entire amount of Rs.4200/-, I have not received any refund amount till date, asked your team to confirm Reliance digital mudichur branch and I asked that team to check the AC they said no one informed about it sir, then I requested to check my AC, they checked but it not resolved, compresses not working. I have intimated shop over phone on 20/09/2022 and directly on 28/09/2022. But no one interested to resolve the issues faced by the customer, After that Stabilizer team asked to pay the amount of 4200/-, till now AC not working, refund amount not credited yet., I asked why should I pay without resolving the issues. Past six months I facing issues on AC.So I reques to replace the new AC, otherwise refund my entire amount. I am really upset for purchasing AC at Reliance Muduciur Branch. Was this information helpful? |
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