Reliance Digital — non installation of reliance big tv setup box

Address:

500050

I have pre booked a rbig tv connection on date 4-3-2018, which booking id is 14500815. I paid an amount of rs. 499.00 online.in your website you committed that "the installation will be done between 30 to 45 days", but still i didn't get connection. I called 6-7 times daily to customer care but they didn't provide satisfy answer.
I want to know that the actual date of installation and the actual status of my order.[protected] is not working