[Resolved]  Reliance Digital — non receipt of ac booked through reliance digital app

I have booked an ac & ac stands in reliance digital e-commerce app on 25th may 2020 vide order no-rdf02778638. As per the order confirmation & mail confirmation the products were supposed to be delivered on 27th may 2020 but till date i have not received the products nor there is any update on the same. I called the customer care multiple times and was told that i will get a call back but till date i have not received any call from anyone. Also i wrote multiple mails but no response from your side.

Surprisingly when i checked in the app it is showing the order status as delivered on 31st may 2020 which is really shocking for me.

I am completely clueless and searching for help.
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Jun 9, 2020
Complaint marked as Resolved 
Recd the AC and Dtands Yesterday 8th June 2020
Reliance Digital customer support has been notified about the posted complaint.
Jun 05, 2020
Updated by Sastry Pendyala
I believe Relisnce digital is least bothered with regards to customer grieviences. I am trying to reach the ecommerce customer care also znd made some 100 calls but none bothers to respond. Now I believe that I have to lodge complaint with consumer forum court to get my problem resolved.
Jun 09, 2020
Updated by Sastry Pendyala
Recd the AC and Stands yesterday 8th June 2020
Complaint comments 

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I have booked an ac & ac stands in reliance digital e-commerce app on 25th may 2020 vide order no-RDF02772954 As per the order confirmation & mail confirmation the products were supposed to be delivered on 27th may 2020 but till date i have not received the products nor there is any update on the same. I called the customer care multiple times and was told that i will get a call back but till date i have not received any call from anyone. Also i wrote multiple mails but no response from your side.

Surprisingly when i checked in the app it is showing the order status as delivered on 31st may 2020 which is really shocking for me.

I am completely clueless and searching for help.
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