[Resolved] Reliance Digital — non replacement of part under warranty
A
Asmita Joglekar
from Mumbai, Maharashtra
Address:
Sangli, Maharashtra, 416416
I have a washing machine with warranty from reliance digital. Its electronic panel has malfunctioned. Despite confirmation from reliance digital that this part is covered under warranty, the machine has not been repaired in the last two months. Multiple calls to the store and service centre have not resulted in repair. The manufacturer of the washing machine has confirmed that the part has been received, and they are only waiting for the cheque from reliance digital to complete the repair. This itself has been pending for 10 days.
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Dec 1, 2017
Complaint marked as Resolved
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2017
Reliance Digital Customer Care's response Dear Valued Customer,
Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
I have purchased washing machine in Nellore reliance digital on 27/09/2017. But no one given free demo for that, I called so many times for past 6 days no response. I never seen this type of worst shop and service. Can you please rectify the problem as soon as possible.
Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
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Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital