Reliance Digital — One plus battery and invoice

Address:

Chinchwad

Hi Team,
I purchased a one plus 9 handset from reliance digital on 2nd july 2022 for which I faced a battery backup issue from the very first day. I informed them but no satisfactory answer was given. Also I didn't recieve any soft copy for the invoice, today I received a feadback message which was addressed to Avinash where as my name is Kunal. This is my 1st and last purchase from reliance digital which was ridiculous and very poor.
Regards,
Unsatisfied customer (Kunal)