Dear Reliance Digital Team, Right at the outset of the mail, I would like to express my umpteen dissatisfaction towards the service provided and the situation in which it is being handled. I had placed an order in your Reliance Digital, Guwahati Store for an 1 Plus 10 Pro handset, along with full payment. The order was also confirmed and due for delivery today. I had also received a call about the delivery status.- informing me that the consignment will be delivered today itself.However, later in the day I received another message informing me that my order is cancelled. How can this be...i need a prompt revert and a solution to this matter. I have made a full payment on a confirmed order...and how come you cancel it. Dont bound me to take to the social media and the review section of the Companys Portal.
Excerpt from the message-
ORDER CONFIRMATION MESSAGE"Dear Raju, We thank you for shopping with us. Your Order RDF41171339 is confirmed and would be delivered by tomorrow (FREE DELIVERY). Please check your email for further details. Reliance Digital"
ORDER CANCELLATION MESSAGE"Dear Raju, We regret to inform, due to sudden stockout scenario, your Order RDF41171339 would need to be cancelled. Please check your email for further details. Reliance Digital" Was this information helpful? | 
Post your Comment