[Resolved] Reliance Digital — OPPO Neo 7-A33F- brand new mobile device is not working within in a week,shop manager refuse to replace & he is misbehaving

Appaandai Rajan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560066

We brought brand new mobile OPPO Neo 7-A33F on 28.01.2017 relationship id no.[protected].
The mobile device is not at all working in the next day itself. We inform Reliance digital express, Whitefield, Bangalore-560066, but shop manager refuse to replace the new mobile and they are delayed . unnecessarily they are told us to dragged 7 to 10 days. now they are not replacing the product. As per the Reliance digital retail return policy, if the product is not working within 7days of purchase we will take the product and given the new product. Also shop manager misbehaving with us . Could you please take some necessary action for replacing the mobile. it is hard earned money please!!!

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Feb 09, 2017

Updated by Appaandai Rajan Could you please replace theOPPO Neo 7-A33F

Verified Support

Feb 10, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital