Reliance Digital — orz microwave oven

Address:

Reliance digital near kvr petrol bunk nellore, Nellore, Andhra Pradesh, 524001

I have placed an service request regarding my microwave oven repair on 26th june. The costumer service people told me that the service man will visit in 24hrs but until today jul 16th no one showed up and i have been calling the cc everyday regarding this.. Need help
I have even told the cc that i would raise a consumer complaint, they were really rude.