[Resolved]  Reliance Digital — Panasonic 1.5 Ton AC

Address:Kolkata, West Bengal, 700089

I have purchased an ac (1.5 ton) from reliance digital, diamond plaza mall, kolkata, in april 2017, from 15/03/2017 i am facing problem in the ac, ut is not cooling at all, i complained several times, the technician visited, one says senior technician will com & fix it, senior comes & takes the ac to service centre, after 15 days they come & re install the same, but problem remains the same, after a regular complain, again a technician visited on 17/05/2017 & taken the outer unit to service centre, after 4 days they came back & tried to fix it on 22/05/2017 & also changed the entire pipe line, problem remains the same, again, they again taken the the entire inner & outer unit to service centre, till then i am only hearing the thing that we are working on it will fix it tomorrow, its 26/05/2017 still no solution received, the actual thing is that the air conditioner sold by them is a faulty one & is of no use once the warranty goes out the customer is the looser.
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Jun 26, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
May 26, 2017
Updated by jitagarwal
I am alo an resq plan holder for next two years (Extended Warranty). i need the AC to be Repaired or Else replacement of the Same is Required.
Verified Support
May 26, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Jun 01, 2017
Updated by jitagarwal
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