Reliance Digital — poor service - never buy pricey things from here

Address:

Pune, Maharashtra, 411014

I finalized a microwave from reliance digital in festive sale.
They promised me delivery within 7 days as the product was not in stock.

10 days passed by and no one contacted. I had to go multiple times to the shop to get the status. They told they will reach out to me both when i called and when i went to the shop. But, i never got a call until i went to the shop and told the store manager that i was going to lodge a complaint.

Everything came into place within one day and the product which was out of stock, was delivered in a day.

Again, at the time of demo, i told to send the person during morning time and the team confirmed.
However, on later multiple communication i found that there was no track of my past communication with anyone.
The visiting person didn't have my address details with him and asked me to provide the address.

I have not even started with the product and already feel like never buying any product from reliance digital again.